NHTSA Complaint #10894336 — 2008 SATURN AURA

THE CRUISE CONTROL IN MY 2008 SATURN AURA IS NOT FUNCTIONING. SERVICE ESC AND TRACTION CONTROL LIGHTS FLASH ON THE DASHBOARD INTERMITTENTLY. BRAKES LIGHTS ARE ON CONSTANTLY, EVEN WHEN THE BRAKE IS NOT APPLIED. I TOOK MY CAR TO A SATURN-APPROVED CHEVY DEALER FOR SERVICE AND REFERENCED THE NHTSA RECALL #14V252000 FROM 2014. THE MECHANICS CHECKED THE SCAN DATA AND FOUND THE BRAKE PEDAL LEARNED POSITION DATA WAS ERRACTIC IN THE BODY CONTROL MODULE AND WON'T HOLD THE SETTINGS. THEY CHECKED THE CIRCUITS AND CONNECTIONS (AND SUPPOSEDLY REPERFORMED THE 2014 RECALL REPAIR) BUT CONCLUDED THAT THE FAULT IS IN THE BCM. THEY SUGGESTED REPLACING THE BCM, AT A COST OF $600. I EXPLAINED TO THE MECHANIC THAT I BELIEVE THE FAILING BCM IS DUE TO THE VOLTAGE FLUCTUATIONS THAT PROMPTED THE RECALL, LEFT THE DEALERSHIP, AND CALLED GM. A SENIOR ADVISOR AT GM EXPLAINED THAT THEY WILL NOT DO ANYTHING ABOUT THE APPARENT SAFETY DEFECT BECAUSE THE RECALL DID NOT REQUIRE REPLACEMENT OF THE BCM.