NHTSA Complaint #10894288 — 2012 CHEVROLET SILVERADO 2500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10894288
Vehicle	2012 CHEVROLET SILVERADO 2500
Component	ENGINE
Date of Incident	July 1, 2016
Date Filed	August 9, 2016
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAVE BEEN HAVING MULTIPLE GLOW PLUG FAILURES ON MY VEHICLE. ONE RIGHT AFTER ANOTHER. IT HAS GONE TO THE DEALER EVERY SINGLE TIME FOR THE REPAIRS I EVEN ASKED THE DEALER MECHANIC IF I WAS THE ONLY ONE AND HE STATED THAT THERE ARE MANY OTHERS WITH MY ISSUE WITH FAILING GLOW PLUGS. THE DEALER HAS A FULL RECORD OF ALL THE ISSUES IV HAD AND EVERY TIME MY VEHICLE HAS BEEN IN THEIR SHOP. SOMETHING HAS GOT TO BE DONE! SOON AS I TRY TO USE MY REMOTE START THE TRUCK STARTS THEN DIES THEN I GET A CHECK ENGINE LIGHT SO I CALL ONSTAR THEY GIVE ME THE CODE AND SURE ENOUGH ITS A FAILED GLOW PLUG. THEN IM UNABLE TO EVEN USE REMOTE START FEATURES OF MY VEHICLE AT THIS POINT.

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