NHTSA Complaint #10893800 — 2006 MERCEDES BENZ ML350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10893800
Vehicle 2006 MERCEDES BENZ ML350
Component ENGINE
Date of Incident
Date Filed
Mileage 3 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

THE BALANCE SHAFT ON MY ML350 HAS GONE BAD. THE VEHICLE WAS IN MOTION ON A LOCAL STREET WHEN IT SUDDENLY STARTED TO STALL AND EVENTUALLY CUT OFF. THE STEERING WHEEL GOT STIFF AND I HAD TO FORCEFULLY TURN IT TO PULL TO THE SIDE OF THE ROAD. AFTER ATTEMPTING TO START IT AGAIN IT WOULD ONLY REPEAT WHAT IT'S DONE BEFORE WHICH IS STALL AND CUT OFF. AFTER HAVING IT TOWED TO MY MECHANIC I WAS TOLD THAT THE BALANCE SHAFT IS BAD. MY MECHANIC ADVISED ME TO CALL MERCEDES TO SEE IF THEY WOULD FIX IT OUT OF GOOD FAITH BUT THAT GOT ME NO WHERE. THERE ARE COUNTLESS BLOGS ABOUT MERCEDES OWNERS WHO ARE HAVING THE EXACT SAME ISSUE WITH THE M272 ENGINE. A REP FOR MERCEDES ADMITTED TO ME THAT THEY ARE AWARE OF THE ISSUE BUT STILL REFUSES TO RECALL. THE REPAIR QUOTE IS @ ABOUT $5000 WHICH IS OUT OF MY RANGE SO THE VEHICLE REMAINS PARKED. I UNDERSTAND THAT THERE WAS A CLASS ACTION LAWSUIT BUT THE TIME FRAME HAS EXPIRED BY THE TIME I PURCHASED THIS CAR.

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