NHTSA Complaint #10893775 — 2011 TOYOTA CAMRY

I PURCHASED A USED 2011 TOYOTA CAMRY IN 2013 FROM A TOYOTA DEALERSHIP. BEFORE THE 30 DAY WARRANTY WAS UP, I HAD TO RETURN TO HAVE AN ALIGNMENT DONE. THE NEXT DAY I WAS BACK AGAIN BECAUSE THE CAR WAS NOT IN ALIGNMENT. I HAD THE ALIGNMENT REPEATED. I CAN'T RECALL THE TOTAL NUMBER OF TIMES I HAVE HAD THIS DONE. AFTER THE DEALER WARRANTY RAN OUT, I USED AT LEAST 3 OTHER AUTO REPAIR CHAINS TO TRY TO FIX THE PROBLEM. I WENT BACK TO EACH ONE NUMEROUS TIMES TRYING TO GET THE PROBLEM SOLVED. IT WAS NEVER CORRECTED TO MY SATISFACTION. AT SOME OF THE REPAIR SHOPS I ALSO HAD 12 MONTH WARRANTY THAT I PURCHASED WITH TIRES, BRAKES, AND OTHER SERVICES. THEY BEGAN TO REFUSE TO REPEAT THE ALIGNMENTS, ASKING IF I HIT SOMETHING OR SUGGESTING OTHER EXPENSIVE SERVICES THAT I DIDN'T WANT OR NEED, REFUSING TO HONOR THEIR WARRANTY UNTIL I HAD THESE SERVICES DONE. I KNOW THEY HATED TO HAVE ME COME IN SO MANY TIMES TO HAVE AN ALIGNMENT REPEATED. IT WAS NEVER CORRECTED AND THIS BECAME VERY EXPENSIVE-HAVING UNNECESSARY SERVICES THAT NEVER HELPED THE PROBLEM. AS I AM NOT THE ORIGINAL VEHICLE OWNER, I NEVER RECEIVED ANY NOTIFICATION ABOUT THE RECALL ON THE BALL JOINTS OR ANY OTHER NOTICES ABOUT IT. NEVER EVEN HEARD OF THIS OR BEEN INFORMED BY ANYONE CONCERNING THE PROBLEM. I CANNOT RECALL THE PROBLEM BEING CORRECTED EVER. IT ONLY HAS 72,000MI ON IT AND IT DOES NOT FEEL LIKE A SAFE OR RELIABLE VEHICLE ANY LONGER. THE ALIGNMENT PROBLEM IS STILL THERE. I BELIEVE TOYOTA SHOULD AT LEAST MAKE SOME ATTEMPT TO ASSIST ME. IT IS STILL DIFFICULT TO DRIVE THE CAR. LIKE FIGHTING WITH IT AND HAVING TO CONSTANTLY KEEP IT IN THE CORRECT LANE AND ON THE STREET.