NHTSA Complaint #10893704 — 2015 HONDA CR-V

LAST YEAR WE LEASED A NEW 2015 HONDA CRV EXPECTING THE SAME QUALITY EXPERIENCE OF OUR PREVIOUS CARS. THE VIBRATION ISSUE THAT EVERYONE IS REPORTING WAS NOTICEABLE THE FIRST DAY OF DRIVING THE CAR AND IT IS HORRIBLE, BUT IT IS ALSO THE LEAST OF MY WORRIES AT THE MOMENT. I HAD THE FRIGHTENING EXPERIENCE OF PULLING INTO A PARKING SPACE AT A VERY LOW SPEED, BRAKING, AND THE CAR SUDDENLY GOING FORWARD SEVERAL MONTHS AGO. I RAN OVER A SIGN AND HIT A COWORKERS CAR WHILE TRYING TO STOP THE CAR (AS I CIRCLED TO THE LEFT). THE CAR FINALLY STOPPED WHEN I LIFTED MY FOOT OFF THE BRAKE AND BRAKED AGAIN. HAD THE CAR IMMEDIATELY TOWED TO THE HONDA DEALERSHIP WHERE I GOT IT. ALMOST A MONTH LATER THE CAR WAS RETURNED TO ME AND HONDA REPORTED THEY ALLEGEDLY FOUND NOTHING WRONG. I HAD TO ASSUME THEY WERE RIGHT AND IT MUST HAVE BEEN SOMETHING I DID WRONG BECAUSE I HAD NO PROOF OTHERWISE. RELUCTANTLY I STARTED DRIVING THE CAR AGAIN. WELL THIS PAST WEEK MY DAUGHTER WAS DRIVING THE CAR IN VERY SLOW TRAFFIC ON A BACK ROAD AND THE SAME THING HAPPENED TO HER. SHE STOPPED THE CAR AND THE CAR PROCEEDED TO GO FORWARD EVEN THOUGH HER FOOT WAS FULLY ON THE BRAKE. THIS TIME SHE HIT THE TRAILER HITCH OF THE LARGE CAR IN FRONT OF HER IN LINE. WE CALLED AMERICAN HONDA AGAIN AND STATED WE DO NOT WANT THIS CAR ANY LONGER. WE WOULD EVEN BE WILLING TO TRADE IT FOR ANOTHER MODEL AND YEAR. WE HAVE BEEN TOLD THAT UNLESS WE HAVE "PROOF" THAT THIS IS HAPPENING, THERE IS NOTHING THEY ARE WILLING TO DO. THIS IS COMPLETELY UNACCEPTABLE TO US! WHAT IF THE NEXT TIME THIS HAPPENS, THE DRIVER IS STOPPED FOR PEDESTRIANS IN A CROSS WALK AND THE CAR LURCHES AHEAD AND HITS AND SERIOUSLY INJURES OR KILLS A PEDESTRIAN?? CURRENTLY FEELING BETRAYED BY THE BRAND THAT WE HAVE STOOD BY FOR YEARS, BECAUSE THEY ARE UNWILLING TO REMOVE A POTENTIALLY UNSAFE CAR FROM THE STREETS.