NHTSA Complaint #10892961 — 2011 VOLKSWAGEN JETTA

WHILE DRIVING THE CAR TO WORK LAST THURSDAY (07/28/16) THE CAR STALLED AND ROLLED TO A STOP. I HAD IT TOWED TO MY MECHANIC AND HE INDICATED THAT THE FUEL PUMP AND POSSIBLY THE INJECTORS NEED TO BE REPLACED. THE CAR HAD JUST UNDER 1/4 TANK OF DIESEL FUEL AT THE TIME. THERE WERE NO ERROR LIGHTS OR OTHER INDICATION OF FAILURE. THE VEHICLE IS STILL AT THE MECHANIC, HE INDICATED THAT THE PARTS ARE $900 AND LABOR WILL BE ADDITIONAL. DEPENDING ON WHAT HE FINDS AS HE DOES THE REPAIR. HE INDICATED THAT THE INJECTORS MAY BE DAMAGED WHICH WOULD ADD AN ADDITIONAL $1000 FOR PARTS PLUS LABOR. I DIDN'T TAKE THE CAR TO VW BECAUSE I DON'T TRUST THEM. THE AC FAILED LAST MONTH AND THEY WANTED $1900 FOR THE REPAIR, I BROUGHT IT TO MY MECHANIC AND HAD IT REPAIRED FOR $800. THEY BILLED ME $200 TO TELL ME THE AC WAS BAD. THE CAR CURRENTLY HAS 40,000 MILE ON IT. I DON'T HAVE THE REPAIR INVOICES AT THIS TIME. UP TO THE TIME OF THE AC FAILURE ALL WORK HAS BEEN COMPLETED BY VW.