NHTSA Complaint #10892881 — 2009 HONDA ACCORD

SUMITOMO 70K 600AB 94V HTR ENHANCE L/X 2255017HTR PURCHASED ALL 4 TIRES NEW AT 84K ON 9-11-2014. ON 7-2-2016 AT 103K, I WAS DRIVING DOWN I-95 ABT 70 MPH, CAR SUDDENLY STARTED VIBRATING VIOLENTLY. MANAGED TO RIDE IN EMERGENCY LANE TO NEXT EXIT AT 15 MPH TO FIND A TIRE SHOP ON NEXT EXIT. HAD TO PURCHASE 2 NEW TIRES- CAUSE WAS A SIX INCH SECTIONS OF TREAD THAT APPEARED TO HAVE SEPARATED INTERNALLY. HAD NUMEROUS "BUBBLING" ON BOTH TIRES, BELT SEPARATION WAS NOTICEABLE. THESE ARE 70K TIRES AND THEY ONLY HAD 19K MILES ON THEM. I WAS ALONE AND HEADING TO JAX, MANAGER OF TIRE PLACE SUGGESTED THAT WE TAKE SEVERAL PICS OF THE TIRES SINCE I WASN'T ABLE TO TAKE THEM WITH ME (MY TRUNK WAS FULL). WASN'T ABLE TO MAKE IT BACK TO GA FOR ANOTHER 3 WEEKS DUE TO MED EMERGENCY- UPON RETURNING BACK, I TOOK MY CAR TO THE TIRE PLACE THAT INSTALLED THEM ALONG WITH THE PICS AND RECEIPT. MANAGER INFORMED ME THAT I WAS SUPPOSED TO SAVE THE 2 DEFECTIVE TIRES (AS IN BRINGING THEM WITH ME!) AND THAT I WAS SUPPOSED TO CALL THEM WHEN IT HAPPENED (THEY ARE CLOSED ALL WEEKEND) AND THAT THERE WAS NOTHING THEY COULD DO TO COMPENSATE ME FOR THIS ISSUE WITHOUT THE ACTUAL TIRES! I HAD NO IDEA THAT THIS WAS EXPECTED OF ME.