NHTSA Complaint #10892451 — 2007 FORD FUSION

TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DASHBOARD MATERIAL BEGAN TO BUCKLE AROUND THE AIR BAG DEPARTMENT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO TIGHTENED AND RE-APPLIED THE MATERIAL ON THE DASHBOARD. THE CONTACT INFORMED THE MANUFACTURER WHO STATED THAT THERE WAS NO OFFICIAL REPAIR FOR THE VEHICLE AND THEY WOULD NOT BE ABLE TO REIMBURSE THE CONTACT FOR THE REPAIR SERVICES. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.