NHTSA Complaint #10892277 — 2012 KIA OPTIMA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10892277
Vehicle	2012 KIA OPTIMA
Component	ENGINE
Date of Incident	February 11, 2016
Date Filed	August 1, 2016
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

WHILE DRIVING 45 MPH DOWN THE HIGHWAY, CAR STALLED, TOWED TO DEALERSHIP WHERE THEY CLAIMED THERE WAS SLUDGE IN ENGINE AND WOULD NOT REPLACE, CALLED KIA WHO STATED THAT WE WOULD HAVE TO GET ALL SERVICE RECORDS FROM DAY 1 OR THEY WOULD NOT COVER. I BROUGHT THIS CAR BRAND NEW AND WHILE I HAVE MOST SERVICE RECORDS FROM 2013 ON, I DO NOT HAVE ANY FROM BEFORE THAT BECAUSE OUR HOUSE BURNT DOWN IN APRIL 2014, NOW ITS BEEN 5 MONTHS SINCE MY CAR BROKE DOWN AND MY 2 CHOICES ARE, SAVE UP 5K WHILE STILL PAYING FOR THE CAR OR PAY FOR A VERY EXPENSIVE PAPER WEIGHT THAT DOESN'T EVEN FIT IN MY HOUSE. KIA IS GOING TO KILL SOMEONE IF THEY DON'T TAKE ACTION!

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