NHTSA Complaint #10892146 — 2013 CHRYSLER 300

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V240000 (POWER TRAIN), BUT THE DEALER WAS UNABLE TO SUPPLY THE PARTS FOR MONTHS. WHILE WAITING FOR THE PARTS TO REPAIR THE VEHICLE, THE GEARS FAILED TO STAY IN GEAR AND THE CONTACT CONSTANTLY HAD TO APPLY THE EMERGENCY BRAKE TO ENSURE THAT THE VEHICLE WOULD NOT ROLL WITHOUT WARNING. THE CONTACT EXPERIENCED THE FAILURE WITH THE GEAR BEING PLACED IN DRIVE, PARK, OR REVERSE AND IT WAS NOT FULLY IN GEAR. THE CONTACT HAD TO QUICKLY MANEUVER THE GEAR IN PLACE AND APPLY THE EMERGENCY BRAKE. THE DEALER WAS NOTIFIED OF THE FAILURE FOR MONTHS, BUT THE PART WAS UNAVAILABLE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD BE ABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.