NHTSA Complaint #10891932 — 2011 CHRYSLER 300

I OWN A 2011 CHRYSLER 300 WITH JUST OVER 46,000 MILES. MY WIFE IS THE DRIVER OF THIS VEHICLE. HAVING TROUBLE WITH TURNING OFF THE ENGINE. GEAR SHIFT IS IN "PARK" BUT INFORMATION SCREEN SAYS "VEHICLE NOT IN PARK" THUS WILL NOT ALLOW ME TO TURN OFF THE ENGINE. THIS HAS BEEN HAPPENING PERIODICALLY SINCE MAY 2016 AND HAS GOTTEN PROGRESSIVELY WORSE. I TOOK CAR TO CHRYSLER SERVICE CENTER ON 07 19 16, AND AFTER 1 & HALF DAYS, ON 07 21 16 I WAS TOLD TO PICK UP VEHICLE, AND THAT THEY "COULD NOT DUPLICATE CUSTOMER CONCERN." THEIR SOLUTION WAS TO TRY SHIFTING BACK TO DRIVE AND THEN TO PARK, OR HOLD THE SHIFTER IN PARK. THIS SHOULD NOT BE HAPPENING!! THIS IS NOT NORMAL!!! IMMEDIATELY AT MY FIRST STOP AND REMAINDER OF THE DAY, I COULD NOT TURN OF THE ENGINE RIGHT AWAY; IT TAKES UP TO 9 MINUTES OF SHIFTING BACK AND FORTH TO DRIVE AND PARK BEFORE IT FINALLY SHUTS OFF. TODAY, 07 31 16, FOR THE FIRST TIME IN MY LIFE, WITH THE EMERGENCY BRAKE ENGAGED, I HAD TO FUEL MY CAR WITH THE ENGINE STILL RUNNING BECAUSE I COULD NOT SHUT IT OFF!!! I WAS TERRIFIED THE WHOLE TIME BECAUSE OF THE DANGER OF EXPLOSION. THEN DRIVING DOWN THE ROAD, THE "VEHICLE NOT IN PARK" MESSAGE WAS STILL ON. I COULD NOT CLEAR THIS MESSAGE. THEN WHEN I ARRIVED AT MY DESTINATION, IT TOOK ANOTHER 5-6 MINUTES TO TURN OFF THE ENGINE. I HAVE TO SIT IN MY CAR UNTIL I CAN SHUT IT OF BECAUSE I'M AFRAID IT WILL SOMEHOW ENGAGE AND POSSIBLY TO DAMAGE TO PROPERTY OR INJURE SOMEONE, EVEN MYSELF. I'M TAKING THE CAR BACK TO CHRYSLER AGAIN TOMORROW IF I CAN GET AN APPOINTMENT.