NHTSA Complaint #10891880 — 2003 ACURA TL

MY CHECK ENGINE LIGHT CAME ON. I TOOK 2003 ACURA TL TO (2) LOCAL AUTO PARTS STORE (ADVANCE AUTO PARTS AND AUTOZONE) TO HAVE IT SCANNED USING THE DIAGNOSTIC TOOLS PROVIDED BY TECHNICIANS ON SITE. WAS GIVEN AN EXACT RECALL DIAGNOSTIC ERROR CODE (A/T. WHEN I CALL THE RECALL CENTER THEY SAID THAT THIS REPAIR HAD ALREADY BEEN DONE IN 2005. THIS OBVIOUSLY COULD NOT HAVE BEEN DONE PROPERLY. I CALLED AGAIN WHEN I STARTED HAVING OTHER PROBLEMS WITH MY CAR INCLUDING HESISTATION DURING ACCELARATION . THIS TIME I WAS TOLD THAT MY VEHICLE'S "BATCH" NUMBER WAS NOT AFFECTED BY THE RECALL. I CALLED MY LOCAL ACURA DEALER (LEITH ACURA IN CARY,NC) TO GET AN ESTIMATE OF THE REPAIRS WHICH WAS MORE THAN THE VALUE OF THE CAR WHICH DID NOT INCLUDE THE "OFFICIAL DIAGNOSTIC TEST" WHICH WAS $131.00 ALONE. THEN WAS TOLD I WOULD HAVE TO PAY FOR THE TEST EVEN THOUGH I ALREADY HAD 2 SCAN REPORTS FROM MY LOCAL RETAIL STORE B/C THE STORE ONLY SCANS ONLY GAVE A "GENERAL" SCAN AND THAT THEIR SCAN WAS MORE SPECIFIC. I ASKED HOW CAN IT BE MORE SPECIFIC WHEN IT SHOWS THE EXACT RECALL DESCRIPTION. I WAS THEN TOLD THAT IF THAT WAS THE CASE THEN I WOULD BE REIMBURSED. .