NHTSA Complaint #10891631 — 2002 MINI COOPER S STEERING

Complaint Details

ODI Number	10891631
Vehicle	2002 MINI COOPER S
Component	STEERING
Date of Incident	July 25, 2016
Date Filed	July 29, 2016
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2002 MINI COOPER S. AFTER PLACING THE VEHICLE IN REVERSE, THE CONTACT SWITCHED GEARS INTO DRIVE. WHEN ATTEMPTING TO ACCELERATE FORWARD, THE POWER STEERING FAILED. THE CONTACT ADDED POWER STEERING FLUID AND MADE ANOTHER ATTEMPT TO STEER THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE POWER STEERING WAS NO LONGER COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

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