NHTSA Complaint #10891575 — 2012 KIA OPTIMA

WHILE DRIVING ON INTERSTATE AT ROUGHLY 75 MPH, CAR STALLED. WOULD START UP BUT HEARD LOUD KNOCKING SOUND. CAR WAS TOWED TO NEAREST REPAIR SHOP. AFTER DIAGNOSTIC, WAS TOLD ENGINE ROD BLEW AT 71,560 MILES. CALLED KIA CORP OFFICE AND WAS TOLD THAT THERE WAS AN ENGINE RECALL, KIA PICKED UP THE CAR AND TOWED IT TO THE NEAREST DEALERSHIP. NEXT DAY, WE CALLED TO GET A STATUS AND THE KIA IS UNABLE TO LOCATE ANY RECORD OF THE PHONE CALL AND NOW SAYING THAT THERE IS NO RECALL FOR THE ENGINE. NOT SURE WHAT TO DO AT THIS TIME. CAR WAS PURCHASE LESS THAN 3 YEARS AGO. NEW ENGINE IS ESTIMATED AT $6,000.