NHTSA Complaint #10891414 — 2012 FORD FOCUS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10891414
Vehicle	2012 FORD FOCUS
Component	EXTERIOR LIGHTING
Date of Incident	June 24, 2016
Date Filed	August 2, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS WILL NOT SWITCH TO BRIGHT. *SMD THE CONSUMER STATED THE HEADLIGHTS REMAINED ON DIM AND SHE WAS UNABLE TO SWITCH THEM OFF AND THEY WOULD COME ON, WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER REPEATEDLY FOR THE DEFECT. ON THE LAST OCCASIONS, THE VEHICLE FUNCTIONED NORMALLY FOR A FEW DAYS, BUT RETURNED TO ITS ORIGINAL PROBLEM WITHIN A FEW DAYS. ADDITIONALLY, THERE WERE TWO INCIDENTS, WHERE THE HEADLIGHTS SIMPLY CEASED TO WORK WHILE DRIVING AT NIGHT. *JB

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