NHTSA Complaint #10891407 — 2012 FIAT 500

2012 FIAT 500. CONSUMER REQUESTS REIMBURSEMENT FOR CLUTCH FAILURE RECALL REPAIRS. RECALL # 16V302000. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT, FOR TWO CLUTCH REPAIRS. THE ADVISOR ACKNOWLEDGED THE PROBLEM HAD NOTHING TO DO WITH HER OPERATION OF THE VEHICLE. CHRYSLER/FIAT AGREED TO A GOOD WILL REPAIR WITH A $250 DEDUCTIBLE. WHEN THE CLUTCH FAILED, IT LEFT THE CONSUMER UNABLE TO SHIFT THE VEHICLE IN THE MIDDLE OF A FIVE LANE ROAD. THE VEHICLE HAD TO BE TOWED. THE SECOND TIME, THE CONSUMER WAS STRANDED IN THE MIDDLE OF THE STREET, UNABLE TO SHIFT. ONCE AGAIN, THE VEHICLE HAD TO BE TOWED. *JB