NHTSA Complaint #10889380 — 2014 DODGE JOURNEY

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE BATTERY SAVER LIGHT ILLUMINATED AND THE RADIO SHUT OFF. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY DOOR MIGHT HAVE BEEN LEFT OPEN, WHICH CAUSED THE BATTERY TO DIE. THE TECHNICIAN CHARGED UP THE BATTERY, BUT THE FAILURE RECURRED AND THE VEHICLE SHUT DOWN COMPLETELY. THE VEHICLE WAS PUSHED OFF THE ROAD AND WAS TOWED BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED AND REPLACED THE ALTERNATOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 34,400.