NHTSA Complaint #10889179 — 2009 HONDA ACCORD

IN APRIL OF 2016, I TURNED THE ENGINE OFF. I HEARD THE FAN STILL RUNNING. I ALSO SMELLED ANTIFREEZE. FOLLOWING ADVICE FROM A MECHANIC, I CHECKED THE FLUIDS TO LEARN THAT THERE WAS NO ANTIFREEZE. I TOOK THE VEHICLE TO TWO REPAIR SHOPS. BOTH PUT A PRESSURE TEST ON THE VEHICLE AND STATED THAT IT WAS HOLDING PRESSURE. I TOOK IT TO THE LOCAL HONDA DEALERSHIP ON A FRIDAY WAS TOLD THAT THEY COULD NOT FIND ANYTHING. I TOLD THEM THAT I SMELLED ANTI-FREEZE BUT DID NOT SEE ANY LEAKING UNDER THE CAR. THEY ASKED ME TO BRING IT BACK THE NEXT WEEK SO THEY COULD HAVE MORE TIME TO ANALYZE THE COMPLAINT. THEY PROVIDED ME WITH A LONER CAR FOR THREE DAYS. WHEN THEY COMPLETED THE DIAGNOSTICS THEY CALLED ME AND TOLD ME THAT I NEEDED AN ENGINE, I WAS DEVASTATED. WHEN I PURCHASED THE AUTO, IN HAD 22,000 MILES. AT THIS TIME IT HAD ABOUT 80,000. I PURCHASED THE AUTO OCTOBER 2011. MY THOUGHTS WERE, THIS IS UNHEARD OF. I STILL DON'T KNOW WHAT HAPPENED. IT HAS NEVER RUN HOT WITH ME. I HAVE RECORDS OF THE MAINTENANCE. I AM CONCERNED THAT THERE IS SOMETHING ABOUT THE AUTO THAT WAS NOT REPORTED ON CAR FACTS THAT I AM NOT AWARE OF. EVERY TIME I TOOK IT TO THE DEALERSHIP FOR MAINTENANCE, I HAD TO REQUEST THAT THEY STABILIZE THE FLOOR CARPET. THAT CONCERNED ME. WHY WAS THE OLD REMOVED AND NEW INSTALLED. WHEN POSING THAT QUESTION, I WAS TOLD THAT MORE-THAN-LIKELY IT WAS SOILED BEYOND CLEANING. BUT THAT IS MINOR COMPARED TO HAVING TO PURCHASE AN ENGINE FOR AN VEHICLE THAT IS KNOWN TO ENDURE THRU 300,000+ MILES DURING ITS LIFE. SOMEONE IS NOT BEING TRUTHFUL. I NOTIFIED CARL HOGAN THAT I WILL NEVER PURCHASE ANOTHER VEHICLE FROM HIS DEALERSHIP AND I WILL DO MY PART TO ENSURE THAT THOSE I COME IN CONTACT WITH REFRAIN AS WELL, EVEN IF THEY HAVE TO TRAVEL TO ANOTHER CITY OR STATE. NOW, I MUST SPEND A MINIMUM OF 2,500 TO REBUILD THE ENGINE OR UP TO 4,500 TO PURCHASE A NEW ENGINE.