NHTSA Complaint #10889157 — 2016 FORD FUSION ENERGI

ON 7/26 MY 2016 FORD FUSION ENEGERI WITH 3800 MILES ACTED ODDLY AWHILE AT A RED LIGHT. WHEN I ATTENMPED TO ACCELERATE IT SURGED FORWARD AND SOON AFTER AN ICON THAT LOOKED LIKE A SUBMARINE PPEARED ON MY DASHBOARD. I HAD JUST TAKEN THE VEHICLE IN FOR IT'S FIRST SERVICE AT 3400 MILES. THE SPECIFIC VISUAL WAS AN ENGINE LIGHT THAT LOOKED LIKE A SUBMARINE IT WAS NOT A WRENCH - WHEN I BROUGHT IT TO GALPIN FORD, WHERE I PURCHASED IT, I WAS TOLD IT WOULD BE A WEEK OR MORE BECAUSE OF A 2-STEP PROCESS TO DIAGNOSE AND WERE BACKED UP. I ASKED FOR A LOANER. THEY SAID NO. I CALLED FORD CORPORATE IF THEY COULD BE OF ASSISTANCE( THEY KNEW OF ISSUES WITH THIS MODEL) THEY CLAIMED TO NEED A DIAGNOSIS I WENT HOME AND CALLED GALPIN & FORD CUSTOMER SERVICE. THEY AT AROUND 3:00PM I WAS ADVISED BY GALPIN THAT THE VEHICLE HAD BEEN REPAIRED, IT WAS "JUST AS THEY THOUGHT"- A THROTTLE ISSUE .THEY CLAIMED TO HAVE DONE AN EEC TEST WITH CODE P2112 AND REPLACED THE THROTTLE BODY. I ASKED WHAT OTHER DIAGNOSTIC TESTS WERE PERFORMED AND WAS SAD TP SEE ONLY A BASIC "REPORT CARD" -FLUID LEVELS AND TIRE /BRAKE WEAR - WHEN DRIVING THE CAR HOME, IT WAS NOT PERFORMING THE SAME- NOT FLUID - A STRONG FLOOR VIBRATION NEAR THE ACCELERATOR, AND DRIVING VERY ROUGH. I CALLED GALPIN TO COMPLAIN INTEND TO BRING THE VEHICLE BACK TO THEM OR TO ANOTHER AUTHORIZED FORD DEALERSHIP AFTER I SPEAK TO FORD CUSTOMER SERVICE. I NEED TO HAVE THE VEHICLE THOROUGHLY INSPECTED BECAUSE I AM NOT CONVINCED THEY DID A THOROUGH INSPECTION BUT ASSUMED BECAUSE OF PRIOR THROTTLE PROBLEMS, THAT WAS THE ISSUE. CURIOUSLY WHEN RESEARCHING THE THROTTLE ISSUE, THERE ARE SPECIFIC REFERENCES TO A WRENCH ICON --- THERE WAS NEVER A WRENCH ICON ON MY DASHBOARD. IT IS EXTREMELY TROUBLING TO HAVE A NEW VEHICLE WITH ONLY 3800 MILES PERFORM SO HORRIBLY- IT DOES NOT CURRENTLY FEEL SAFE TO DRIVE