NHTSA Complaint #10888447 — 2013 KENWORTH T600

TL* THE CONTACT OWNS A 2013 KENWORTH T600. WHILE ATTEMPTING TO EXIT THE VEHICLE, BOTH THE PASSENGER AND DRIVER DOORS FAILED TO OPEN. EVEN USING THE KEY FAILED TO OPEN THE DOORS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM IN THE DOOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON THE PASSENGER SIDE DOOR. ON SEVERAL OCCASIONS, THE CONTACT HAD TO CLIMB THROUGH A WINDOW TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000. THE VIN WAS NOT AVAILABLE.