NHTSA Complaint #10888367 — 2011 SUBARU IMPREZA

2011 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO A FAULTY TRANSMISSION CLUTCH. *SMD THE CONSUMER NOTICED ON COLD STARTS AND ESPECIALLY IF IT WAS COLD AND/OR RAINY THE THROW OUT BEARING WOULD HAVE A CONSISTENT SQUEAL. ONCE THE VEHICLE WAS WARMED UP AND OPERATING TEMPERATURE WAS REACHED, THE NOISE WOULD SUBSIDE. AT 50,000 MILES, THE CONSUMER WENT TO ANOTHER DEALERSHIP AND AN INSPECTION REVEALED THE CLUTCH WAS WORN. THE CONSUMER WAS INFORMED IT WAS NORMAL. AT THE SAME TIME, THE CONSUMER HAD AN ISSUE WITH THE 5TH GEAR GRINDING AND NOT BEING ABLE TO PUT THE VEHICLE INTO GEAR WITHOUT IT GRINDING. A FAULTY TRANSMISSION PART WAS REPLACED UNDER WARRANTY, ALSO, THE POWER STEERING RACK FAILED AND HAD TO BE REPLACED. SEVEN THOUSAND MILES LATER, THE SAME NOISE IN THE THROW OUT BEARING HAD RETURNED. THE DEALER WAS UNABLE TO FIND A PROBLEM. NOT ONLY WAS THERE A TRANSMISSION PROBLEM, BUT, A KNOCKING NOISE WAS COMING FROM THE ENGINE. THE DEALER CLAIMED THEY WERE GOING TO REPLACE THE ENGINE. HOWEVER, THE VEHICLE HAS BEEN SITTING A THE DEALER, FOR OVER A MONTH. *JB