NHTSA Complaint #10887997 — 2008 FORD F-350
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10887997 |
| Vehicle | 2008 FORD F-350 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 91,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MT |
Consumer Description
MY WIFE DROVE THE TRUCK TO WORK. SHE SAID IT WAS ACTING WEIRD. IT HAD SLACK GOING TO THE RIGHT. IT WAS HARD TO TURN TO THE LEFT. WHEN SHE GOT HOME IT WAS WORSE. I OPENED THE HOOD TO CHECK IT FOR FLUID.THE FLUID WAS GOOD. I GOT INSIDE TO CHECK OUT THE STEERING. IT HAD A LOT OF SLACK BOTH DIRECTIONS. AFTER A FEW TURNS THE HORN WENT OFF AND I HAD TO DISCONNECT THE BATTERY IN ORDER TO GET IT TO GO OFF. I THEN TRIED TO TURN THE STEERING AGAIN. I COULD HEAR SOME GRINDING FROM THE GEAR BOX. I DISCONNECTED THE HORN AND RECONNECTED THE BATTERY. I STARTED THE TRUCK AND ATTEMPTED TO TURN THE STEERING WHEEL AGAIN. THIS TIME FLUID STARTED TO SPRAY ALL OVER. I COULDN'T LOCATE THE SOURCE. I BELIEVE THAT THERE IS A PROBLEM IN THE GEAR BOX. I DON'T KNOW WHY THE HORN WENT OFF. IT IS NOT ABLE TO BE DRIVEN. IT IS IN MY DRIVEWAY PARKED. ALL I KNOW IS THAT IF IT HAD GONE OUT WHEN MY WIFE WAS ON THE HIGHWAY ONLY GOD KNOWS WHAT WOULD HAVE HAPPENED. SHE TAKES OUR THREE CHILDREN TO DAY CARE. THIS IS THE ONLY VEHICLE THAT IS BIG ENOUGH TO CARRY THE ENTIRE FAMILY. THE TRUCK HAS ONLY 91000 MILES. I LOOKED IT UP AND THERE HAS BEEN OTHER COMPLAINTS WITH THIS YEAR AND MODEL. WE DON'T KNOW HOW MUCH THIS IS GOING TO COST. MY VIEW IS THAT IT IS A DEFECT IN THE TRUCK THAT WAS KNOWN AND WE WERE NOT NOTIFIED OF ANY POSSLBLE PROBLEMS. IT IS SATURDAY NIGHT AND WE CANT CALL FORD GARAGE TILL MONDAY. WE WILL CALL AND ASK THEM WHAT WE CAN DO.
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