NHTSA Complaint #10886146 — 2013 CADILLAC SRX POWER TRAIN

Complaint Details

ODI Number	10886146
Vehicle	2013 CADILLAC SRX
Component	POWER TRAIN
Date of Incident	May 12, 2016
Date Filed	July 20, 2016
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHILE DRIVING AT ANY SPEED, THE VEHICLE LOST POWER WITHOUT WARNING AND THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE SPARK PLUGS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V097000 (ELECTRICAL SYSTEM, POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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