NHTSA Complaint #10886086 — 2011 FORD MUSTANG

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	10886086
Vehicle	2011 FORD MUSTANG
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 9, 2016
Date Filed	July 20, 2016
Mileage	260 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE CAR STOPPED TAKING GAS ON THE HIGHWAY. WE HAD TO STOP, SHUT OFF THE ENGINE AND RESTART. WITHIN 2 WEEKS IT HAPPEND SEVERAL TIMES, 1 WEEK AFTER THE FIRST TIME IT HAPPENED 7 TIMES IN ONE HOUR. THE FORD GARAGE SENT US HOME AFTER THE FIRST TIME, WE SHOULD WATCH. THEN WE SHOULD WAIT 4 WEEKS FOR A REPAIR (MISSING PARTS). FINALLY THEY REPAIRED IT 1 DAY PRIOR TO OUR DEPARTURE BACK HOME. IT WAS THE THROTTLE BODY WHICH HAD TO BE EXCHANGED. BUT WE DIDN'T RECEIVE ANY SUPPORT FROM FORD OR FROM THE DEALER (GALLOWAY IN FT.MYERS). WE PAID OVER 1000$. THE VEHICLE HAS ONLY 42000 MILES.

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