NHTSA Complaint #10885734 — 2012 FIAT 500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10885734
Vehicle 2012 FIAT 500
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 51,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

FIAT RECALL I AM HAVING PROBLEMS WITH PROPULSION WHERE THE CLUTCH WILL SOMETIMES NOT FULLY RELEASE WHEN GOING FROM ONE GEAR TO THE NEXT, AND I WILL HAVE NO POWER, AND HAVE TO STEP DOWN ON THE CLUTCH AGAIN AND RE-ENGAGE THE GEAR. I AM AFRAID IT IS RELATED TO THE RECALL, AND THAT EVENTUALLY IT WILL NOT FIX IT TO STEP ON THE CLUTCH AGAIN. AND NOW I AM IN A SITUATION WHERE BECAUSE FIAT DOES NOT KNOW YET WHAT PARTS THEY ARE GOING TO REPLACE SPECIFICALLY, IF I GET THE CAR REPAIRED I WILL HAVE TO PAY OUT OF POCKET. I ALREADY HAD TO PAY $120 FOR A DIAGNOSIS BECAUSE FIAT WOULD NOT EVEN CONSIDER HELPING ME IF I DIDN'T HAVE A DIAGNOSIS. MEANWHILE, IF FIAT HQ DOESN'T KNOW THE PARTS YET, HOW IS THE LOCAL FIAT STUDIO SUPPOSED TO KNOW? THEY WILL ALMOST CERTAINLY BE FORCED TO REPLACE EXTRA PARTS, WHICH FIAT WILL LIKELY NOT REIMBURSE ME FOR. HOW CAN THEY BE ALLOWED TO HAVE A RECALL WTH NO SCHEDULED REPLACEMENT IF MY CAR IS SHOWING SYMPTOMS OF THE RECALL... WHAT'S WORSE IS THAT I NO LONGER HAVE USE OF MY CAR AND HAVE BEEN FORCED TO RENT ONE FROM A FRIEND... AND FINALLY, I WAS PLANNING ON SELLING MY CAR IN EARLY JULY SO NOW FIAT IS COSTING ME ADDITIONAL MONEY THERE AS I OBVIOUSLY CAN'T SELL A CAR WAITING FOR A RECALL. DON'T I HAVE SOME RIGHTS HERE?

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