NHTSA Complaint #10885685 — 2005 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT WHEEL MADE A NOISE. THE CONTACT ATTEMPTED TO SLOW DOWN BY DEPRESSING THE BRAKE PEDAL AND HEARD A LOUD BANGING NOISE UNDER THE FRONT END BY THE ACCELERATOR PEDAL. THE CONTACT ATTEMPTED TO PULL THE VEHICLE OVER TO THE SHOULDER OF THE ROAD; HOWEVER, THE STEERING FAILED. THE VEHICLE DRIFTED INTO THE LEFT LANE AND INTO ONCOMING TRAFFIC. THE VEHICLE CRASHED INTO A RETAINER WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IT WAS DIAGNOSED THAT THE BUSHING FAILED AND THE SUBFRAME SEPARATED AND DISCONNECTED FROM THE VEHICLE. ALSO, THE STEERING FAILED AND THE ENTIRE FRONT END OF THE VEHICLE FELL APART. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.