NHTSA Complaint #10885651 — 2013 BMW 328

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10885651
Vehicle	2013 BMW 328
Component	ENGINE
Date of Incident	July 1, 2016
Date Filed	July 18, 2016
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE VEHICLE CAN'T HANDLE HEAVY RAIN WITH MEDIUM SIZED PUDDLES. THE OWNER'S MANUAL CLEARLY STATES, "DRIVE THROUGH CALM WATER ONLY IF NOT DEEPER THAN 9.8 INCHES, NO FASTER THAN WALKING SPEED UP TO 6MPH." THIS PUDDLE WAS UNDER 4 INCHES AS I MEASURED AND TOOK PHOTOS, BUT BMW REFUSES TO WARRANTY THE WORK. THEY CLAIM THE ENGINE HYDROLOCKED RESULTING IN FULL REPLACEMENT OF THE ENGINE. A QUICK TRIP TO GOOGLE AND YOU WILL SEE MANY PEOPLE COMPLAINING OF THE SAME ISSUE. WE WERE THE ONLY CAR DISABLED. 2 DEALERS ADMITTED TO ENGINEERING FLAWS, BUT LAUGHED AT BMW COVERING THE REPAIRS. BMW USA WAS OF NO HELP EITHER.

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