NHTSA Complaint #10885435 — 2011 TOYOTA 4RUNNER

I HAD MY GREAT GRANDSON IN REAR BACKSIDE ON RIGHT HAND SIDE, PLACE THE CHILD SAFETY LOCK ON WHILE HE WAS WITH ME UNTIL I RETURNED HIM TO HIS MOTHER. TRIED TO REMOVE THE CHILD SAFETY LOCK WAS UNABLE. TOOK IT TO TOYOTA OF MCDONOUGH THEY STATED THAT SOMETHING WAS BROKE. I PURCHASE THIS TRUCK FROM OVER $38,000.00 IN 2011 NEVER USED THE CHILD LOCK UNTIL MY GREAT GRANDSON. TOYOTA OF MCDONOUGH SERVICE DEPARTMENT IS TELLING ME THAT I WILL BE PAY AROUND ABOUT FIGURE OF $300.00 TO 600.00 TO HAVE THE PART REPLACE. I FEEL THAT SINCE I HAVE NEVER USE THIS UNTIL I HAD MY GREAT GRANDSON WHY SHOULD I BE RESPONSIBLE FOR THE REPAIR. I HAVE CONTINUE TO HAVE MY SERVICE DONE AND NOT JUST THAT I HAVE ALSO PURCHASE A 2014 CORILLA OVER $27,000.00 BOTH VEHICLE BRAND NEW. PLEASE GIVE ME SOME FEED BACK ON HOW TO RESOLVE THIS ISSUE WITH THIS REAR CHILD SAFETY LOCK.