NHTSA Complaint #10885365 — 2011 NISSAN XTERRA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10885365
Vehicle	2011 NISSAN XTERRA
Component	AIR BAGS
Date of Incident	June 29, 2016
Date Filed	July 17, 2016
Mileage	42,169 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

JUST OVER 42K MILES THE FRONT PASSENGER SIDE AIRBAG WARNING LIGHT BEGAN SPONTANEOUSLY TO BLINK - THE AIRBAG SENSOR HAD FAILED. THE AIRBAG WILL NOT DEPLOY IN A CRASH. THIS VEHICLE HAS NEVER BEEN INVOLVED IN A COLLISION OF ANY KIND. AFTER TALKING W NISSAN, THEY REFUSED TO REPAIR IT BECAUSE THE "VEHICLE IS OUT OF WARRANTY." COST TO REPAIR SO FAR IS $3,169 AND CLIMBING. THE ENTIRE FRONT PASSENGER SEAT ASSEMBLY WAS REPLACED BUT IT DID NOT FIX THE PROBLEM - NOW THEY ARE REPLACING OTHER PARTS ONE AT A TIME BECAUSE THEY DON'T SEEM TO KNOW WHAT SENSOR HAS FAILED. THE VEHICLE WAS GARAGE KEPT IN MARYLAND WHERE IT WAS PURCHASED IN APRIL 2011. I HAVE LIVED IN AZ FOR 4 YRS AND STILL HAVE IT GARAGED.

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