NHTSA Complaint #10885332 — 2012 TOYOTA PRIUS V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10885332
Vehicle	2012 TOYOTA PRIUS V
Component	STEERING
Date of Incident	May 13, 2016
Date Filed	July 17, 2016
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

I WAS DRIVING, TRYING TO PARK MY CAR, WHEN THE STEERING (POWER FAILED) IT TOOK ALL MIGHT STRENGTHEN TO TURN THE WHEEL. THE CAR WAS SERVICED BY TOYOTA REGULARLY - THERE WERE NO PREVIOUS SIGNS OR INDICATORS THAT ANY PROBLEM EXISTED. STEERING SYSTEM FAILED; HAD THE CAR TOWED TO A TOYOTA DEALERSHIP. AT 50,000 THE TOYOTA DEALERSHIP SAID THE STEERING COLUMN FAILED, NOT GETTING ANY ELECTRICITY TO THE STEERING COLUMN. NEEDED A NEW STEERING COLUMN.

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