NHTSA Complaint #10885154 — 2012 CHRYSLER 200

THERE WAS A RECALL ON MY VEHICLE I TOOK IT TO THE DEALERSHIP IN HARRISONBURG VA TO BE REPAIRED. THEY ONLY FIXED THE ACTIVE HEAD RESTRAINTS. MY CAR FAILED A STATE INSPECTION DUE TO MY AIRBAG LIGHT ILLUMINATING. I HAVE READ THAT "CERTAIN" CHRYSLER 200'S 2012 THEY ARE TO REPROGRAM THE TIPM THEN REPLACE THE OCCUPANT RESTRAINT MODULE IF NEEDED. THEY REFUSED TO REPLACE THIS GAVE ME AN ESTIMATE OF $400. I CALLED CHRYSLER AND THEY ALSO SAID MY CAR WAS NOT RECALLED BASED ON THE VIN AND MY ISSUE. I AM A SINGLE MOTHER WITH TWO KIDS MY CAR HAS 67,000 MILES ON IT HAS NEVER BEEN WRECKED OR DAMAGED AND I BELIEVE CHRYSLER SHOULD REPLACE THIS. MY CAR IS ONLY 4 YEARS OLD AN AIRBAG SHOULD NOT BECOME DEFECTIVE IN 4 YEARS. THIS EXACT ISSUE IS WHAT OTHER 2012 CHRYSLER 200S HAVE ALSO. I AM STILL UNABLE TO HAVE MY CAR PASS A STATE INSPECTION AND I ALSO INFORMED CHRYSLER THAT WHEN PASSENGERS RIDE IN THAT SEAT THEY ARE PUTTING LIVES AT RISK BY NOT ACTING QUICKLY. IT IS DANGEROUS AND CHRYSLER SHOULD RECALL ALL 2012 200'S. IT HEY INFORMED ME THE PROBLEM IS IN THE DASH I DON'T EVEN FEEL SAFE DRIVING MY CAR WHAT IF MY AIR BAGS DON'T DEPLOY? I WILL LIVE WITH THAT THE REST OF MY LIFE AND CHRYSLER SHOULD BE HELD ACCOUNTABLE FOR NEGLIGENCE. JUST BECAUSE MY VIN NUMBER DOESN'T MATCH AT THIS TIME OR THE TIME FRAME THEY CLAIM THE DEFECTS WERE INSTALLED DOESN'T MEAN THE PART THEY INSTALLED ISN'T DEFECTIVE. I HOPE YOU ALL TAKE THIS MATTER VERY SERIOUSLY. THIS IS A SAFETY ISSUE THAT COULD TAKE OR SAVE LIVES.