NHTSA Complaint #10884659 — 2003 CHEVROLET MONTE CARLO

I TOOK MY 2003 CHEVY MONTE CARLO INTO CIRCLE CHEVROLET IN SHREWSBURY, N.J. BECAUSE MY CAR'S AIR BAG SYMBOL HAD CAME ON ON MY DASH BOARD. IT HAD INITIALLY CAME ON SATURDAY JULY 2 IN THE LATE AFTERNOON. I IMMEDIATELY CAME HOME AND DID NOT DRIVE MY CAR UNTIL JULY 6, 2016 FOR SERVICE.... BECAUSE THE CARS OWNER MANUAL SAYS ON PAGE 3-30 " IF THE AIR BAG READINESS LIGHT STAYS ON AFTER YOU START THE VEHICLE OR COMES ON WHEN YOU ARE DRIVING, YOUR AIR BAG SYSTEM MAY NOT WORK PROPERLY. HAVE YOUR CAR SERVICED RIGHT AWAY. " SERVICE TOLD ME IT WOULD TAKE ABOUT 1 1/2 HOURS TO LOOK AT IT. I WAS THERE 4 HOURS INSTEAD ! THEN THEY CHARGED ME $ 123.05. TOLD ME THEY COULD NOT CHECK THE CAR UNLESS THE LIGHT WAS ON. THEY NEVER TOLD ME TILL THE END. BUT THEY MANAGED TO GIVE ME A LAUNDRY LIST OF OTHER THINGS, THAT HAD NOTHING TO DO WITH THE AIR BAG ! I HAD TOLD THEM I AM DISABLED. MY NECK IS FUSED AND THE LAST THING I NEED IS FOR THE AIR BAG TO INFLATE OR NOT INFLATE AT ALL. EVIDENTLY, THIS COMPANY HAS NO HEART AND TOOK MY MONEY. THERE HAS TO BE SOMETHING WRONG WITH THE AIR BAG, TO CAUSE THE LIGHT TO BE INTERMITTENT !!!!!!! IN CLOSING .... I ONLY WANTED THEM TO CHECK THE AIR BAG PROBLEM. ONLY FOR THEM TO TELL ME, THE LIGHT HAS TO BE ON FOR THEM TO CHECK THE CAR ?????!!!!! THEY NEVER TOLD ME THAT UNTIL THEY TOOK MY MONEY ! I HAVE NEVER SEEN THE AIR BAG LIGHT SINCE I TOOK OWNERSHIP OF THE CAR IN 2003.