NHTSA Complaint #10884606 — 2007 LINCOLN MKX

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DEALER DID NOT NOTIFY THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE) SINCE MID MARCH 2015. IN ADDITION, UPON RECEIVING NOTIFICATION MORE THAN A YEAR LATER, THE DEALER SCHEDULED AN APPOINTMENT, INDICATED THAT THE PARTS WERE AVAILABLE, AND LATER STATED THAT THE PARTS WERE TO BE ORDERED. THE PARTS WERE NOT AVAILABLE AT THE TIME OF THE APPOINTMENT. THE MECHANIC PLACED THE ORIGINAL PART BACK ON THE VEHICLE. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND PROVIDED NO TIME FRAME THAT THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER FOR BOTH RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 10/19/16 *BF THE CONSUMER STATED THE FUEL SYSTEM RECALL REPAIR WAS COMPLETED, BUT NOT THE AIRBAGS RECALL. *JS