NHTSA Complaint #10884580 — 2014 HONDA CROSSTOUR

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 10884580
Vehicle 2014 HONDA CROSSTOUR
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 61,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SD

Consumer Description

TL* THE CONTACT OWNS A 2014 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH THE FORWARD COLLISION WARNING SYSTEM AND VISUAL DISPLAY FEATURE, WHICH DID NOT FUCTION PROPERLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER ADVISED THAT ONLY THE ORGINAL WINDSHIELD GLASS BE USED FOR REPLACEMENT RATHER THAN AN AFTERMARKET WINDSHIELD. THE WINDSHIELD EXHIBITED A CRACK. THE INSURNACE COMPANY AND INDEPENDENT MECHANIC STATED THAT THE SYSTEM DID NOT FUNCTON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS RECALIBRATED DUE TO THE AFTERMARKET GLASS. THE MANUFACTURER'S ORIGNAL WINDSHIELD WAS REPLACED AND THE SYSTEM OPERATED AS DESIGNED. THE MANUFACTUER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

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