NHTSA Complaint #10884418 — 2003 BMW 530I

"TAKATA RECALL" - MY 2003 BMW DRIVER-SIDE FRONT AIR BAG MODULE (15V-318) WAS RECALLED IN JULY 2015 AND I CAN'T GET ANY INFO FROM BMW IF THEY WILL EVER FIX IT. I HAVE BEEN CALLING FOR ONE YEAR ON THIS, AS I WAS INSTRUCTED TO DO BY BMW, AND THEY STILL WILL PROVIDE ME WITH NO INFORMATION AS TO IF OR WHEN IT WILL EVER BE REPLACED. THEY HAVE NOTIFIED ME THAT THE AIR BAG CAN RESULT IN "SERIOUS INJURY OR DEATH." I HAVE DOCUMENTATION ON MY NUMEROUS ATTEMPTS TO RESOLVE THIS BY CALLING EVERY 3-4 MONTHS AS THEY REQUESTED. IT HAS NOW GONE ON FOR ONE YEAR, AND WHEN I SAID TO THE BMW REPRESENTATIVE A COUPLE OF DAYS AGO, "IT SEEMS LIKE THIS COULD GO ON AND ON AND NOTHING WILL EVER GET FIXED," THE RESPONSE WAS "THAT'S CORRECT." I HAVE READ ON-LINE THAT YOU SHOULD "TAKE PUBLIC TRANSPORTATION OR RIDE SHARE" BUT I LIVE IN L.A. AND REQUIRE A CAR TO ET TO AND FROM WORK. I WON'T LET MY SON DRIVE MY CAR BECAUSE I FEAR FOR HIS SAFETY. I CAN'T AFFORD ANOTHER CAR. I READ ON-LINE THAT OLDER CARS (MINE IS A 2003) AND HEAT (I LIVE IN THE SAN FERNANDO VALLEY OF CALIFORNIA AND IT GETS HOT) CAN MAKE THE AIR BAG MORE DANGEROUS. I HAVE BEEN DRIVING THIS CAR, KNOWING IT'S DANGEROUS, FOR A YEAR, AND I AM ALWAYS FEARFUL THAT SOMEONE NEXT TO ME ON THE FREEWAY MIGHT DRIFT INTO MY LANE, WHILE TEXTING, CAUSING THE DANGEROUS AIR BAG TO GO OFF AND SEND METAL SHARDS INTO ME. THIS CAN'T GO ON WITH NO END IN SIGHT. I FEEL LIKE THEY JUST WANT ME TO GET SO FRUSTRATED THAT I DUMP MY CAR. I'M DEFINITELY FRUSTRATED, BUT I NEED TO KEEP THIS CAR. PLEASE HELP ME GET SOME ANSWERS AND A TIME WHEN THIS CAN BE FIXED. IT'S AN UNACCEPTABLE STRESS TO PUT ON SOMEONE THAT THEY COULD DIE FROM A FAULTY AIRBAG WHILE THE COMPANY KEEPS REFUSING TO GIVE YOU INFORMATION AND HAS NO INTENTION TO FIX IT IN A TIMELY MANNER. I HAVE DOCUMENTS REGARDING THEIR NOTIFICATION AND MY PHONE CALLS TO THEM. THANK YOU. *TR