NHTSA Complaint #10883848 — 2012 FORD F-250 SD

BRAKES ARE SPONGY HAVE BLOWN THROUGH STOP LIGHT TWICE WITHOUT TIME TO PUMP BRAKES. DEALER REPLACED FRONT CALIPERS RESURFACED ROTORS AND REPLACED PADS AT MY EXPENSE NO IMPROVEMENT. PEDAL TRAVELS 1/2 TO 3/4 TO FLOOR ON INITIAL BRAKING WITHOUT SIGNIFICANTLY SLOWING VEHICLE, BETTER EACH TIME YOU PUMP BRAKES. WHILE TOWING TRAILER GAIN HAS TO BE ON FULL SO TRAILER BRAKES CAN HELP STOP VEHICLE, VEHICLE BRAKES ARE INSUFFICIENT. TOOK TRUCK BACK TO FORD OF KIRKLAND AFTER SPENDING $1000 AND WAS TOLD BRAKING IS NORMAL, DROVE A FRIENDS 2011 F250 AND BRAKES ARE MUCH BETTER. THE LACK OF RESPONSE ON THE PEDAL HAS CREATED MORE THAN 1 NEAR ACCIDENT AND SHOULD BE ADDRESSED BY FORD FULLY AS A SAFETY ISSUE. THE LACK OF BRAKE PEDAL RESPONSE IS CONSISTENT REGARDLESS OF TYPE OF DRIVING OR SPEED AND HAS BEEN ON GOING SINCE ABOUT 36,000 MILES. TRUCK CURRENTLY HAS 48,000 MILES.