NHTSA Complaint #10883150 — 2014 HONDA GL1800

SINCE THE BIKE WAS NEW IT HAS A SEVERE STUMBLE AT LOW SPEEDS WHEN THE ENGINE IS NOT AT FULL OPERATING TEMPERATURE. THE MOTORCYCLE ACTS AS IF IT'S NOT GETTING ENOUGH AIR OR FUEL OR BOTH AND WILL LOSE POWER. IF YOU ATTEMPT TO COMPENSATE BY ADDING MORE THROTTLE IT WILL TAKE OFF SUDDENLY, SOMETIMES WITH NEAR DISASTROUS RESULTS. THIS HAS HAPPENED SINCE NEW AND THREE TIMES I WAS IN MORTAL DANGER, ONCE WITH MY WIFE ON THE BACK OF THE BIKE. (SHE WILL NOT RIDE ON THIS BIKE ANY MORE AND I WILL BE GETTING A NEW ONE.) THE DEALERSHIP HAS TRIED MANY THINGS AT THE DIRECTION OF HONDA CUSTOMER SERVICE, INCLUDING NEW PLUGS, NOW FUEL INJECTION, AND REFLASHING THE ECU. NOTHING HAS RESOLVED THE ISSUE. HONDA CS FIRST SUGGESTED LETTING THE MOTORCYCLE WARM UP TO FULL OPERATING TEMPERATURE...NEAR 20 MINUTES EVEN IN WARM WEATHER. THEY THEN ADVISED ME TO GET COUPLES COUNSELING IF MY WIFE WON'T RIDE WITH ME DUE TO THE ISSUE. LAST, THEY SUGGESTED THAT I NOT DRIVE IN LOCATIONS WHERE I HAVE TO MAINTAIN LESS THAN 10MPH. (I WORK AT A HOSPITAL THAT IS WITHIN A SCHOOL ZONE ON A MILITARY BASE.) IN THE END HONDA HAS DENIED THAT THERE IS ANY ISSUE.