NHTSA Complaint #10882967 — 2008 MERCEDES BENZ ML350 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10882967
Vehicle	2008 MERCEDES BENZ ML350
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	February 3, 2015
Date Filed	July 6, 2016
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ ML350. WHILE THE VEHICLE WAS PARKED, THE POWER LIFTGATE FAILED TO OPERATE. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL UNIT FOR THE POWER LIFTGATE FAILED DUE TO WATER CONTAMINATION. THE VEHICLE WAS REPAIRED BY HAVING THE SEAL OF THE REAR TAIL LAMP ASSEMBLY REPLACED, BUT THE REMEDY FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V076000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

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