NHTSA Complaint #10882719 — 2014 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10882719 |
| Vehicle | 2014 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 5,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I RECENTLY READ AN ARTICLE IN THE SFGATE.COM REGARDING COMPLAINTS TO THE NHTSA ASSOCIATED TO THE FORD EXPLORER AND FUME SMELLS COMING FROM THE ENGINE AND/OR EXHAUST INTO THE CAB OF THE CAR CREATING A HAZARD TYPE SITUATION FOR THE DRIVERS. I WOULD ALSO LIKE TO FILE A COMPLAINT TO BE ADDED TO THE OTHER EXISTING COMPLAINTS WITH THE NHSTA REGARDING THIS ISSUE. I PURCHASED A NEW 2014 FORD EXPLORER FROM THE HANSEL FORD DEALERSHIP IN PETALUMA. WITHIN A FEW MONTHS I BECAME AWARE OF A FUME TYPE ODOR WITHIN THE CAB IF THE VEHICLE. I CONTACTED THE DEALERSHIP AND STARTED TRYING TO IDENTIFY AND RESOLVE THE ISSUE. THE FUMES WERE CAUSING DIZZINESS AND NAUSEA ON LONG DRIVES. PASSENGERS ALSO COMPLAINED OF THE FUME ODOR. AFTER SEVERAL ATTEMPTS TO THE SERVICE DEPARTMENT WITH THE CAR OUT OF SERVICE AND MANY MONTHS THERE WAS NO SOLUTION. UNSATISFIED I DECIDED TO FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU IN 2014 FOR THE FUME SMELL ALONG WITH SOME UNRELATED ISSUES. I WAS FORWARDED TO ARBITRATION WHERE IT WAS JUDGED BY THE ARBITRATOR THAT NO ACTION WAS TO BE TAKEN. I CURRENTLY STILL OWN THE FORD EXPLORER AND EXPERIENCE FUME SMELLS. AS MENTIONED ABOVE I WOULD ALSO LIKE TO FILE A COMPLAINT IN REGARD TO THIS FUME ISSUE. I CAN PROVIDED SUPPORTING DOCUMENTATION IF NEEDED. PLEASE CONTACT ME DIRECTLY. THANK YOU.
Related Complaints for the 2014 FORD EXPLORER
Other ENGINE Complaints
#11697807
Engine over heat warning while driving and I checked there is a coolant leakage.
#11695502
The contact owns a 2014 Ford Explorer. The contact stated that while the vehicle was stopped, the vehicle jerked, and...
#11690130
Engine stopped working I wanna know if there is a warranty
#11661662
Noticing a problem with the steering and wheel suspension that is affecting other Ford explorers between 2018 and 202...
#11647641
Vehicle has code C0063-64ABS. Also has a problem with the restraint control module and ABS module causing the front t...
Recent Complaints for the 2014 FORD EXPLORER
#11719074
STRUCTURE
The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger’s...
#11718830
STRUCTURE
The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11718587
STRUCTURE
The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11717080
POWER TRAIN
PTU failure, due to no maintenance service recommended for PTU, PTU failure has been a ongoing issue due to the posit...
#11717080
UNKNOWN OR OTHER
PTU failure, due to no maintenance service recommended for PTU, PTU failure has been a ongoing issue due to the posit...