NHTSA Complaint #10882643 — 2014 CHEVROLET SUBURBAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10882643
Vehicle	2014 CHEVROLET SUBURBAN
Component	POWER TRAIN
Date of Incident	June 26, 2016
Date Filed	July 5, 2016
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

AFTER RETURNING FROM A TRIP AND WHEN PULLING INTO A PARKING LOT THE TRANSFER CASE SHIFTED FROM 2 WHEEL DRIVE INTO 4 WHEEL LOW ON ITS OWN. NO ERROR LIGHTS CAME ON. THE INDICATOR LIGHT DID NOT REFLECT THE CHANGE INTO LOW GEAR. THE TYPICAL CLUNK OF THE TRANSFER CASE SHIFTING AND DIFFICULTY TURNING ON DRY PAVEMENT WERE VERY EVIDENT. THE TRANSFER CASE WAS SET TO 2 WHEEL DRIVE, NOT AUTO. AFTER THE CAR SAT IN THE LOT FOR APP. 20 MINUTES, WE BACKED UP AND PULLED FORWARD AND THE TRANSFER CASE SWITCHED BACK INTO 2 WHEEL DRIVE, AGAIN ON ITS OWN. THIS HAPPENED ONE TIME SO FAR.

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