NHTSA Complaint #10882452 — 2016 FORD F-53

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10882452
Vehicle	2016 FORD F-53
Component	POWER TRAIN
Date of Incident	January 15, 2016
Date Filed	July 4, 2016
Mileage	53 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

INOPERABLE TOW/HAUL MODE. 2016 FORD F53 STRIPPED CHASSIS FOR MOTORHOME CONSTRUCTION. NEWMAR BAY STAR SPORT 2705. THE TOW/HAUL MODE IS A MODE THAT ALLOWS UTILIZING ENGINE AND TRANSMISSION FOR VEHICLE DECELERATION, ESPECIALLY DOWN HILL. IF THE TOW/HAUL MODE IS OPERATING PROPERLY, THIS DYNAMIC BRAKING CAN EASE THE LOAD ON THE VEHICLE'S BRAKES. OVERHEATED BRAKES CAN RESULT IF THE TOW/HAUL IS INOPERABLE. OVERHEATED BRAKES IS MOST DEFINITELY A SAFETY ISSUE. THE TOW/HAUL MODE HAS BEEN MADE OPERATIONAL FROM A THIRD PARTY VENDOR, SO IT IS FIXABLE BY SOFTWARE ALONE. UNFORTUNATELY, THE 3RD PARTY COST IS IN THE RANGE OF $500. THIS IS AN ISSUE THAT THE OEM OF THE POWERTRAIN (FORD) CAN AND SHOULD FIX AS SOON AS POSSIBLE. IT HAS BEEN INOPERABLE SINCE THE DAY OF PURCHASE (1-15-2016).

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