NHTSA Complaint #10882023 — 2015 HONDA CR-V

I USED MY 2015 HONDA CR-V AWD TOURING TO TOW A TRAILER WITH TWO SCOOTERS LOADED. THE TOURING TRIM HAS THE LANE KEEPING ASSIST SYSTEM (LKAS) WHICH USES A CAMERA TO READ THE ROAD MARKINGS AND WILL BUMP THE STEERING WHEEL IF THE DRIVER IS GETTING TOO CLOSE TO THE CENTER OR SIDES OF THE ROAD. I WAS DRIVING ON THE INTERSTATE AT THE SPEED LIMIT ON A DAY WITH CLEAR WEATHER. WITH LKAS ON, WHEN THE TRAILER WOULD HIT A BUMP THE CRV WOULD OVER-CORRECT THE STEERING BACK AND FORTH CAUSING THE TRAILER TO SWAY AND MAKING IT DIFFICULT TO GET UNDER CONTROL. AT 70 MPH, IT WAS DANGEROUS. I HAD TO KEEP THE LKAS TURNED OFF TO KEEP THE VEHICLE SAFE. WITH LKAS OFF, THE TRAILER PULLED GREAT AND NEVER SWAYED. IT SURPRISED ME THE DRIVING EXPERIENCE WOULD BE VASTLY DIFFERENT WITH THE LKAS SAFETY FEATURE ACTIVATED. THE OWNER'S MANUAL HAS NO WARNINGS ABOUT USING THE LKAS WHILE TOWING IN EITHER THE LKAS SECTION OR THE TOWING SECTION. THE CLOSEST APPLICABLE WARNING IS IF THE CAR IS OVERLOADED THE CAMERA MAY NOT BE ABLE TO SEE THE ROAD MARKINGS. MY TRAILER IS IN GOOD WORKING ORDER. IT WAS WELL BALANCED SIDE TO SIDE AND FRONT TO BACK. IT WAS NOT OVERLOADING THE HITCH. THE VEHICLE WAS RIDING LEVEL. THE TRAILER AND BIKES WEIGH ABOUT 1,100 LBS. THE VEHICLE IS RATED TO TOW 1,500 LBS. I HAD PREVIOUSLY TOWED A SMALL UTILITY TRAILER WITH SIMILAR RESULTS. IF THE TRAILER OR HOW IT WAS LOADED WAS TO BLAME, I WOULD HAVE EXPECTED TO EXPERIENCE CONTROL ISSUES WHETHER THE LKAS WAS ON OR OFF. I ONLY EXPERIENCED ISSUES WHEN LKAS WAS ON. I HAVE CONTACTED AMERICAN HONDA AND OPENED CASE #04800645.