NHTSA Complaint #10881838 — 2008 CHEVROLET SUBURBAN

IN 2008 IT WAS HARD FINDING A SUBURBAN AS A LOT OF DEALERSHIPS CLOSED ALREADY. SO I FOUND A DEALERSHIP IN GLENDALE CALIFORNIA. IT WAS FAR FROM WHERE I LIVED. WHEN I WAS OPENING THE SUNROOF IT STARTED GOING BACK AND FORTH. I COULDN'T BELIEVE IT. II HAD A LONG TRIP HOME AND I WAS HOPING THAT IT WOULD JUST RESOLVE ITSELF BUT IT NEVER DID. I HAVE TOLD CHEVROLET MANY TIMES ABOUT THIS PROBLEM AND YOU WILL FIND MY RECORDS OF HOW MANY TIMES I HAD CALLED THEM TO RESOLVE MY PROBLEM BUT THEY NEVER EVER DID A THING ABOUT IT AND IT IS STILL HAPPENING TO THIS DAY. ALSO I HAD JUST NOTICED A FEW SHORT MONTHS AGO THAT I HAVE FINE LITTLE HAIR CRACKS SHOWING UP ALL OVER MY SUBURBAN. ON THE HOOD AND ON BOTH SIDES OF THE CAR. I WENT TO MARTIN CADILLAC IN WEST LOS ANGELES THAT SERVICES CHEVROLET SUBURBANS AND THEY HAD TOLD ME YOUR CAR WAS PROBABLY REPAINTED UN-BENOIST TO ME. I HAVE HAD OTHER CARS BEFORE THIS ONE THAT I HAVE NOW AND I HAVE NEVER EVER HAD THE FINE LINES OF THE PAINT CRACKING ALL OVER MY CAR AND I CONTACTED CHEVROLET ON THIS AS WELL AND THEY SAID THEY COULD NOT DO ANYTHING FOR ME. I HAVE SEEN PAINT FADING AWAY ON CARS BUT NOT CRACKING AS MY SUBURBAN HAS ALL OVER THE CAR. IN THIS DAY AND AGE, WITH ALL THE SOPHISTICATED TECHNOLOGY AND THE WAY THINGS ARE DONE SO MUCH BETTER NOW THAN EVER BEFORE ON SOMETHINGS BUT NOT EVERYTHING AS I CAN SEE IT ON MY SUBURBAN. I CONTACTED CHEY ON THIS AS WELL AND THEY REFUSE TO GIVE ME ANY HELP ON THIS. I ALSO HAD A PROBLEM WITH MY BRAKES WHEN I GOT THE SUBURBAN. AS I CAME DOWN A STEEP HILL THE BRAKES STARTED TO CAUSE THE WHOLE CAR TO WOBBLE. I KNEW IT WAS THE BRAKES. I TOOK MY FOOT OFF THE BRAKE FOR A MOMENT THE WOBBLING STOPPED THIS WAS WHEN I HAD MY CAR FOR A FEW SHORT MONTHS. MARTIN CADILLAC'S SERVICE MANAGER SAID THE PAINT CRACKING SHOULD NOT HAPPENING MAYBE GLENDALE CALIFORNIA REPAINTED THE CAR. CHEVROLET HAS REFUSED ALL 3 CLAIMS.