NHTSA Complaint #10876961 — 2000 TOYOTA TACOMA

TL* THE CONTACT OWNS A 2000 TOYOTA TACOMA. AFTER THE VEHICLE WAS TAKEN TO BE SERVICED FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE FRAME OF THE VEHICLE WAS RUSTED AND DEEMED THE VEHICLE UNSAFE TO DRIVE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER A TOYOTA SAFETY CAMPAIGN FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. UPDATED 07/19/16*LJ CONSUMER STATED THE FRAME PERFORATION TREATMENT WAS DONE ON 6/22/11 AT CROWN MOTORS. WHILE CONSUMER WAS GETTING AND OIL CHANGE ON 8/20/14 AT VALVOLINE OIL THE SERVICE MAN INFORMED THE CONSUMER THAT THE TRUCK HAD A SIGNIFICANT AMOUNT OF RUST ON THE FRAME AND NOTICE RUST PEELING OFF THE TRUCK. ON 6/24/16. CONSUMER HAD THE TRUCK GREASE AND OILED AT THE LOCAL REPAIR GARAGE, THE OWNER TOLD THE CONSUMER TRUCK WAS NOT SAFE TO DRIVE. REPAIR SHOP OWNER CALLED CROWN MOTORS AND THE MAIN OFFICE OF TOYOTA AND BOTH SAID THEY WOULDN'T BE WILLING TO DO ANYTHING ABOUT IT. UPDATED 6/19/18*JB