NHTSA Complaint #10876925 — 2014 THOR MOTOR COACH CHATEAU

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 10876925
Vehicle 2014 THOR MOTOR COACH CHATEAU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 14,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I PURCHASED A 2014 THOR CHATEAU (28Z) MOTOR COACH IN OCT 2013. IT HAS HAD THREE ELECTRICAL/FIRE ISSUES THAT SHOULD BE ADDRESSED FOR THE SAFETY OF OWNERS OF THOR COACHES. 1. IN JUNE 2014 THE ELECTRICAL TRANSFER SWITCH LOCATED UNDER THE REAR BED COMPARTMENT BEGAN SMOKING AT 2AM IN THE MORNING. THE WIRE NUT CONNECTING THE SOLID COPPER WIRE (EXTERNAL POWER) TO THE MULTI-STRAND LINE TO THE FUSE BOX HAD MELTED AND WAS GLOWING RED/SMOKING. THE HEAT FROM THE POOR CONNECTION CAUSED THE TOP OF THE SWITCH BOX TO DEFORM AND CRACK. 2. IN DEC 2014 THE ELECTRICAL WIRE NUT CONNECTING THE POWER TO THE WATER HEATER SIMILARLY OVERHEATED AND MELTED, BUT WAS CAUGHT BEFORE THE OUTER CASE MELTED. 3. WHEN INSPECTING THE BOTTOM OF THE RV FOR RUST IN JUNE 2016, IT WAS DISCOVERED THAT THE SENSOR WIRE FOR THE PROPANE TANK GAS LEVEL WAS NOT PROPERLY POSITIONED. THE WIRE WAS DRAPED OVER THE DRIVE SHAFT AND THE EXHAUST PIPE. THE OUTER PLASTIC COVER WAS FRAYED BY THE DRIVESHAFT AND MELTED BY THE EXHAUST PIPE. THIS COULD HAVE CREATED A "BURNING FUSE" LEADING TO THE LP GAS TANK. ANY ONE OF THESE DEFECTS COULD HAVE CAUSED MY DEATH BY FIRE IN THE COACH. THE VEHICLE WAS STATIONARY FOR ALL THREE INCIDENTS: #1 & 2 IN RV PARKS, AND #3 WHILE PARKED OUTSIDE AN AUTO PARTS STORE - AFTER/BETWEEN HIGHWAY TRANSITS. I HAVE RETAINED THE PHYSICAL ARTIFACTS FROM THESE EVENTS AND ADDITIONAL PICTURES THAN THOSE BELOW - SHOWING THE DAMAGE CAUSED BY THOR'S MALPRACTICE IN MANUFACTURING. WHAT I REQUEST: 1. NOTIFICATION TO THOR MOTOR COACH OWNERS OF THESE KNOWN ELECTRICAL WIRING DEFECTS. 2. IMPROVED ELECTRICAL STANDARDS IN THE PRODUCTION OF THOR PRODUCTS - WIRE NUTS SHOULD BE TAPED TO PREVENT VIBRATING LOOSE. - UNDER CARRIAGE WIRING IS SUBSTANDARD / HAZARDOUS.

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