NHTSA Complaint #10876823 — 2011 GMC TERRAIN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10876823
Vehicle 2011 GMC TERRAIN
Component ENGINE
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHILE ON TRIP HOME FROM JACKSONVILLE MY CAR RAN HOT AT 62,000 MILES WHILE DRIVING.NO PREVIOUS WARNING OF ANY KIND. AFTER A LOT OF TOWING EXPENSES AND UNCESSARY REPLACEMENTS OF OTHER PARTS TO TRY AND FIX IT , I FINALLY HAD TO AGAIN HAVE IT TOWED TO DEALER. THERE I WAS TOLD THAT IT WAS A FAULTY CHAIN THAT COMES FROM ENGINE THAT DRIVES THE WATER PUMP TO WORK CORRECTLY. WELL, GMC KNEW OF THE PROBLEM . AS I FOUND OUT ,THEY HAD PUT AN EXTENDED WARRANTY ON THAT PART . NO RECALL, NO NOTIFICATION TO OWNERS THAT THIS COULD BECOME AN ISSUE. I WAS ON INTERSTATE 10 AND HAD THE CAR STALLED IN TRAFFIC I WOULD PROBABLY NOT BE HERE TODAY. THEY ARE FIXING THE CHAIN BUT NOW ALL OF A SUDDEN THEY ARE FINDING ALL KIND OF OTHER PROBLEMS WHILE IN THE MOTOR. I AM TRYING TO AT LEAST GET MY TOWING REIMBURSED . THIS IS ANOTHER EXAMPLE OF GMC TRYING TO CUT CORNERS INSTEAD OF ISSUING RECALL TO CORRECT THE FAULTY PART. I AM FURIOUS.

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