NHTSA Complaint #10876409 — 2007 CHRYSLER ASPEN

WE BOUGHT THE CHRYSLER ASPEN WITH THE HEMI ENGINE NEW IN 2007. THE FOLLOWING YEAR THE PROBLEM BEGAN TO REAR ITS UGLY HEAD. CONSTANT ELECTRICAL PROBLEMS DUE TO WATER INTRUSION FROM THE SUN ROOF DUE TO POOR DRAINAGE. TRUCK WAS SERVICED NUMEROUS TIMES BY CHRYSLER WITH NO POSITIVE RESULTS. TRUCK IS HAZARDOUS TO DRIVE BECAUSE ALL DASH BOARD LIGHTS WILL GO ON WHEN IT'S RAINING OR AFTER ITS RAINED WHICH CAUSES A DISTRACTION WHILE DRIVING. THIS ISSUE HAS HAPPENED WHILE DRIVING ON A HIGHWAY AT 65 MPH, CITY STREETS AND ALSO WHILE THE TRUCK IS STATIONARY. THIS ISSUE HAS BEEN DOCUMENTED NUMEROUS TIMES AND CHRYSLER HAS MADE NO EFFECTIVE ENGINEERING REMEDY. THEY EVEN BLAME THE ENVIRONMENT I.E.TREES FOR CAUSING THE PROBLEM AS REFUSAL TO HONOR THEIR WARRANTY. WE PURCHASED THE TRUCK WITH A LIFETIME WARRANTY AND THE TRUCK WAS SERVICED IN AN ATTEMPT TO CORRECT THE SYSTEMIC PROBLEM. IT IS CHRYSLER'S POSITION THAT THE ENVIRONMENT IS THE CAUSE OF THE PROBLEM NOT THE ENGINEERING OF THE TRUCK. THEIR ARE MILLIONS OF CARS AND TRUCKS WITH SUNROOFS THAT ARE LEFT OUTSIDE THAT DON;T HAVE LEAKS OR ELECTRICAL PROBLEMS BECAUSE OF POOR DRAINAGE. WE HAVE 32 PAGES OF INVOICES FROM THE CHRYSLER SERVICE DEPT, THE VAST MAJORITY ARE ELECTRONIC PROBLEMS. WHEN WE CALLED CHRYSLER CORP. AND FINALLY SPOKE TO SOMEONE TODAY 6/24/16, WE WERE TOLD ITS THE ENVIRONMENT WE CAN'T SPEAK TO ANYONE HIGHER THEN HER, CASE CLOSED, LIFE TIME WARRANTY VOIDED FOR ELECTRICAL ISSUES.