NHTSA Complaint #10876350 — 2013 FIAT 500

THE MANUAL SHIFTER IS VERY DIFFICULT TO ENGAGE IN REVERSE, 1ST AND SECOND GEAR. I WAS TOLD BY FIAT THAT THE REVERSE GEAR IS A QUIRK OF THE CAR AND THERE IS NO SOLUTION. THIS 1 &2 SHIFTING PROBLEM IS INTERMITTENT AND HAPPENS WHILE DRIVING IN TRAFFIC FROM A COMPLETE STOP. THE DEALERSHIP STATED THE GEARS WERE DIFFICULT DUE TO THE CLUTCH AND NEEDED REPLACEMENT. MY CAR HAS 12,400 MILES AND THE CLUTCH WAS NOT COVERED AND I PAID FOR THE REPLACEMENT. I WAS SHOCKED THAT MY CLUTCH NEEDED REPLACEMENT AT 12,000 MILES! I CONTACTED THE MANUFACTURE ABOUT THE DEFECT, BUT FIAT AGREED THAT I HAD TO PAY FOR THE REPLACEMENT OF THE CLUTCH. AFTER THE REPAIR, THE CAR HAS THE SAME PROBLEM WITH THE GEARS. I DON'T BELIEVE THAT CLUTCH NEEDED REPLACEMENT, THE CAR HAS A DEFECT.