NHTSA Complaint #10876303 — 2011 GMC YUKON

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10876303
Vehicle 2011 GMC YUKON
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 75,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

OUR DASHBOARD CRACKED ON A 3 YEAR OLD CAR - THE LOCAL DEALER "REPAIRED" IT AND THE REPAIR LASTED ALL OF A DAY. THE CRACK GOT PROGRESSIVELY BIGGER AND GM REFUSED TO COVER ANY OF THE COST TO REPLACE, TELLING US OUR ONLY OPTION WAS TO REPLACE THE ENTIRE DASH AT A COST OF OVER $1200. WE HAVE HAD IT PATCHED BY A LOCAL REPAIR PLACE WHO DID A BETTER JOB THAN THE DEALER, BUT THE DASH STILL VIBRATES TO THE POINT OF SHAKING AND THE PATCH IS NOW COMING APART AGAIN. THE ACTUAL CRACK IS NOW OVER A 1/2" BIG. WE ARE WORRIED ABOUT THE AIRBAGS DEPLOYING AND THE SHARP PLASTIC CAUSING SERIOUS INJURY.

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