NHTSA Complaint #10876065 — 2016 GMC TERRAIN POWER TRAIN

Complaint Details

ODI Number	10876065
Vehicle	2016 GMC TERRAIN
Component	POWER TRAIN
Date of Incident	June 5, 2016
Date Filed	June 23, 2016
Mileage	50 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

TL* THE CONTACT OWNS A 2016 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY AND FAILED TO CHANGE GEARS. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50. UPDATED 08/17/16*LJ THE CONSUMER STATED THE VEHICLE WENT INTO NEUTRAL AND SHE HAD TO COAST TO THE SIDE OF THE ROAD. WHEN THE CONSUMER PARKED THE VEHICLE, IT WOULD NOT SHIFT INTO GEAR. UPDATED 10/26/16.*JB

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